Reputation Management

Negative reviews in search results can have a lasting and profound impact on your company's sales, hiring ability and ultimately their bottom line.

Unfortunately for businesses, the sites in which negative reviews appear, like Yelp, Trip Advisor or other local directory sites tend to rank high in search results pages making it easy for potential customers to come across negative reviews when searching for your company by name. It's critical for companies today to understand what is being said about their company as a whole, and at every location. It's important to be proactive. Cleaning up a poor reputation can be a lot more expensive and difficult in the long run. DAS Group understands the challenge and we have developed the tools that allow you to easily monitoring your online reputation for one location or thousands.

Our proprietary tools search thousands of portals to find reviews and mentions of your company and respond in real-time from a central location, whether the review took place on Yelp, Google, Angie's List or any site. We will set up automated alerts for our customers notifying them via email or text when a review appears that is less than three stars. This gives you, or your staff, an opportunity to quickly and easily respond. We don't just focus on addressing negative reviews, we also give you the tools to easily share favorable ones through social media, on your web site or landing pages.

Reviews on phone

Call us and we will customize an online reputation management program that best fits your company's needs.

  • Local Citations

    Local citations send a signal to search engines that your web site is relevant to a specific geography and service. Citations are an important component of ranking algorithms.

  • Local Listing Optimization

    DAS Group works with clients to ensure your local listings are accurate, consistently represented and well positioned within local search. We work with major data aggregators, verify and manage phone and mail verifications and more.

  • Social Media

    DAS Group works with clients to develop an overall social strategy that combines best practices for organic search, location based marketing and corporate and franchise based structures and programs through location frameworks.

Local Citations

No matter the industry, your business is being reviewed and discussed online. Citations are mentions of your business name and address on other webpages—even when there is no link to your website. Your citations might include a listing on an online phone directory or in the member listing of a chamber of commerce or other industry association. If you are listed as a sponsor on an event's website, that's also a citations. Citations are a great way of signaling to search engines that a website is relevant to a specific geographic location and offering a particular service.

Citations from well-established and well-indexed portals (such as yellowpages.com) help increase the degree of certainty search engines have about your contact information and categorization. Citations are a key component of the ranking algorithms in Google and Bing. Businesses with a greater number of citations typically rank higher than businesses with fewer citations.

You can build these valuable citations by calling DAS Group today!